Frequently Asked Questions

What is the Sage Euro Conversion Tool?
The Sage Euro Conversion tool enables you to convert your Sage Line 50 V9 or V11 transactions (client and supplier accounts, invoices, sales and purchase orders etc) to the respective euro equivalents. The conversion process is simple: select your Sage Line 50 dataset, configure your parameters (Sage Version, username and password) and then click on the convert button. It is important that you backup your Sage Line 50 dataset before converting your data. This enables you to restore your pre-conversion data whenever this may be required.

Which versions of Sage are supported by the Sage Euro Conversion Tool?
The Sage Euro Conversion Tool is compatible with Sage Line 50 v9 and Sage Line 50 v11.

What are the minimum requirements for running the Sage Euro Conversion Tool?
The minimum requirements for running the Sage Euro Conversion Tool are as follows:

1. Microsoft Windows 98/2000/XP (XP recommended)
2. 128Mb of RAM
3. Sage Line 50 v9 or v11 (must be installed on the same computer where the data conversion will be done)
4. Microsoft .NET Framework 2.0
5. Internet connection (required for the license activation process)

Why is only one (1) company listed by the Sage Euro Conversion Tool?
The number of companies listed by the Sage Euro Conversion Tool depends on the license that you purchased. To convert more than one company dataset you would need a multi-company license.

What are the differences between the standard and the pro licences?
The standard license only enables you to convert one Sage Line 50 dataset while the pro license enables you to convert multiple Sage Line 50 dataset.

What are the differences between the FREE version and the PRO version?
The free (standard) version only enables you to convert one Sage Line 50 dataset and expires on 31/03/2008. Moreover, the Tools option which enables you to post single-sided journal entries is only available in the PRO version.

What if the LM/EURO conversion rate changes?
The official EURO conversion rate is 0.429300. This may, however, be changed from the configuration screen if necessary.

Why isn’t my Sage Line 50 password saved?
Your Sage Line 50 password is not saved by the Sage Euro Conversion Tool for security reasons.

Why is the convert button disabled?
To enable the convert button you need to activate your Sage Euro Conversion Tool license.

What is license activation?
License activation protects the intellectual property and innovation at the heart of the software industry. The process is aimed to eliminate unauthorised use of software in a manner designed to have a minimal impact on licensed users. The license information is sent to Garsys software through the means selected by the user (normally the internet), and once the license is verified, the product is activated and available for use.

What is the recommended procedure for converting my company data?
The recommended procedure for converting your Sage Line 50 company data is as follows:

1. Backup your Sage Line 50 data.
2. Check your Sage Line 50 data for errors. To do this, while you’re logged in Sage Line 50 select the Maintenance option from the File menu and then click on the Check Databutton. If any errors are reported by Sage, then click on the Fix button
3. If possible, it is recommended that you do a period-end (month-end or year-end). To do this, select the respective option within the Period End option located within the Sage Line 50 Tools menu or consult your financial controller.
4. It is recommended that you perform another backup of your Sage Line 50 dataset following the data maintenance process.
5. Store the backups in a safe place in case these are needed following the data conversion process.
6. Take note of a sample of your customer balances, supplier balances, cash and bank accounts and trial balance totals.
7. Convert your data using our Sage Line 50 Euro Converstion Tool.
8. Backup your Sage Line 50 data using a different backup file name.
9. Check your Sage Line 50 data for errors. To do this, while you’re logged in Sage Line 50 select the Maintenance option from the File menu and then click on the Check Databutton. If any errors are reported by Sage, then click on the Fix button. (see note below).
10. Store the backups in a safe place in case these are needed following the data conversion process.
11. Take note of the same sample of your converted customer balances, supplier balances, cash and bank accounts and trial balance totals which you previously captured before the actual data conversion process.
12. Compare the converted balances and totals with the pre-conversion balances and totals using the official conversion rate of 0.429300.

Why am I getting a “Data files are wrong version” error message?
The Sage Euro Conversion Tool is only compatible with Sage Line 50 v9 and Sage Line 50 v11. Please ensure that you have selected the corrected Sage Line 50 version when connecting to your Sage Line 50 company dataset.

Why am I getting an “Invalid or incorrect username or password” error message?
Please ensure that your have entered the correct Sage Line 50 username and password before connecting to your Sage Line 50 company dataset.

How do I backup my Sage Line 50 company data?
To backup your Sage Line 50 company data:

1. Run Sage Line 50 and open your company data
2. Select the Backup option from the File menu
3. Select Yes to check your data. If you are sure that there are no inconsistencies within your data, then select No.
4. Select the ALL Files option.
5. Select a folder where to store the backup set.
6. Type a name for your backup set in the File Name textbox.
7. Click on the OK button.

How do I restore my Sage Line 50 company data?
To restore your Sage Line 50 company data:

1. Run Sage Line 50 and open your company data.
2. Select the Restore option from the File menu.
3. Locate your backup set (file).
4. Click on the OK button.
5. If you are sure you want to restore your data and overwrite any data held in your current company, click on the Yes button. Otherwise click on No.

Why does Sage Line 50 report errors/warnings following the data conversion process?
Sage Line 50 may report a number of errors/warning following the conversion process. Moreover, Sage Line 50 may also complain that the nominal and trial balances are incorrect or do not match. These errors/warnings are mainly due to the conversion rate used during the conversion process. The inconsistencies between the allocation totals and related splits are due to the rounding mechanism used by Sage Line 50 and shouldn’t reflect any real problems within your Sage Line 50 dataset.

How can I correct the errors/warnings reported by Sage Line 50?
To correct the errors/warnings related to the nominal and trial balances can be fixed using thesingle entry journal posting utility as explained within the user guide.

What is a single-sided journal entry?
A single journal entry is used to correct the minor inaccuracies within the nominal and trial balances reported by Sage Line 50.

How can I post single-sided journal entries?
To post a single-sided journal entry, use the Journal Posting option within the Tools tab. Please also refer to the Posting Single Journal Entries within the user guide.

Do you provide Sage integration services?
Yes we do provide Sage integration services. For further information, please contact us.