The mobilisation of your existing sales system puts the power of information into the hands of the people that need it most, the sales people. With up-to-date information at their fingertips they have the ability to significantly increase their sales effectiveness through better customer service and, thus, customer satisfaction.
PocketSales is a solution that enables your sales peoples’ orders to be transferred to your enterprise system through in-office synchronisation or remotely via a wireless network. PocketSales seamlessly integrates with your existing back-end system and provides your sales people with information regarding your customers and product inventory.
Some key functions of the solution include:
- Customer details are easily accessible on the Pocket PC
- Ability to view each customer’s order history
- Ability to view status of each customer order
- Sales persons can take orders on the Pocket PC and transmit them to the office via GPRS, EDGE or 3G
Key areas of benefit to organisations include:
- Real-time availability of key information in the field on the Pocket PC, and access to critical information in the back-office
- Reduced costs of voice communications to and from sales people
- Reduction in errors during order taking
- Ability to view customer order history and account balance allows customers to more accurately assess their ongoing product requirements
Through its tight integration with back-end systems,PocketSales provides accurate product information as and when required.
PocketSales provides sales people with information such as product details, stock availability, wholesale and retail prices – all of which can improve the level of customer service offered to your clients by eliminating erroneous or accidental back-orders. Nevertheless, PocketSales offers the flexibility of overriding such constraints as may be required.
PocketSales also includes a web-based back-end processing system that can be used by your accounts or stores departments for the real-time monitoring and processing of sales orders.
For further details about PocketSales please contact our sales team by clicking here.